Beware! Customer care is Low- Existent
Our company is disappointed for the experience. We are staying improving our very own video game to carry finest game sense in regards to our users.
I am not element of Bucks Hoard Ports. I simply closed-out DoubleU Gambling enterprise shortly after several years. Through that period We complained on various issues towards different video game. Moving ports, cold, not enough interaction, and the ways to gamble a number of the game. As i forced the newest stop bottom they don’t react. Then frequently the online game is overhauled. It was best. I sent a good memo to that particular perception and you will offered DoubleU harbors five celebrities. Then the program first started having problems again. We noticed a pattern off declining victories when my personal harbors peaked. I instantly become losing. . I’m maybe not, We repeat not an aching loose. It just happened several times just before. I experienced invested my Apple current cards towards games once Xmas. I then began experiencing difficulty again when my personal score try higher and you can slowly destroyed having possibly 20 revolves gaming $120 inside the coins which have an enormous equilibrium two months prior. They didn’t take long. We prevent and realized the game was not well worth revealing while the Kevin Smith eliminated returning my personal complaints otherwise repairing them so i removed the newest app.
Be mindful! Support service was Non- Existent
The audience is sorry for the feel. We are keeping improving our games to bring ideal online game sense in regards to our players.
Ms S
UPDATE: I obtained a different sort of general impulse out of this video game creator. Our company is sorry , blah blah blah. Nonetheless no answer for the issue we all have been that have. I am karamba removing this video game and wanna everybody a knowledgeable in enabling solution, way less an authentic real human replying. Immediately following going right through several reviews it looks we are all feeling a comparable points, yet , there’s absolutely no resolution using their support service. Zero. The game Constantly freezes right up once you earn 100 % free video game/spins. Every single go out I have acquired totally free spins this has been an excellent nighte and you will get back into you will need to claim all of them. I’d over $23,000,000 in the wins and video game froze and i destroyed all the my gold coins. We reached out to customer care and is actually told there is certainly no hassle. Play at the individual chance nonetheless they have not fixed the fresh pests nor does it spear which they plan to. Definitely the latest Terrible support service I’ve ever encountered.
The audience is disappointed for the sense. If you had any opinions otherwise dilemmas from the video game, please contact us regarding video game means menu. We have been remaining increasing the games to carry best video game experience plus enjoyable for our players.
Ms S
UPDATE: We obtained a different sort of generic response from this video game developer. We are sorry , blah blah blah. Nonetheless zero account the issue many of us are with. I will be deleting this game and you can desire to all of you a knowledgeable in getting resolution, a lot less a genuine man replying. Just after experiencing numerous evaluations it appears we are all feeling a comparable issues, yet , there’s absolutely no resolution off their customer service. No. This video game Constantly freezes right up after you profit totally free video game/revolves. Every date I have won 100 % free spins it’s been an excellent nighte and return in to you will need to claim them. I got over $23,000,000 inside the gains and also the online game froze and i missing all the my coins. We reached out over customer service and try told discover no issue. Play at the own risk however they have not repaired the newest bugs neither will it spear which they propose to. By far the fresh Terrible support service You will find actually came across.